Coordinator of Science Engagement (Full-Time)
*SPARKING WONDER AND CURIOSITY ABOUT OUR WORLD THROUGH HANDS-ON SCIENCE EXPERIENCES*
McWane Science Center counts on the Coordinator of Science Engagement to assist with the administrative duties of Science Engagement schedules (including Science Presenters, Work Study Students, Interns, and Volunteers), floor programming and exhibit interpretation to ensure the excellence of the visitor experience at all times. This position will also actively participate in all facets of science engagement, including but not limited to, program development, training, and facilitation of exhibit interpretation, visitor engagement, and floor programming with an emphasis on increasing visitors’ science capital.
Accountabilities and Major Duties
- Responsible for the scheduling and training of the Science Engagement team including presenters, work study students, interns, and volunteers. Position must lead by example in modeling the engagement of visitors in an enthusiastic, accurate and interactive manner and within McWane’s established customer service standards. Help to motivate staff, in part by working side by side with them while presenting programs and activities and fostering a supportive, collaborative working environment.
- Coordinate and monitor schedules to regularly verify that staff and volunteers are in their assigned areas.
- Lead Science Engagement training of non-Science Engagement staff on floor and exhibit experience.
- Train all staff on the Safety Procedures Program ensuring the safety of all staff and visitors. Compliance to OSHA regulations and MSDS requirements is mandatory.
- Effectively engage visitors and audience members in learning through informal inquiry-based interactions and presentations to build the public’s science capital. Always put the visitor first and strive toward the best customer service possible.
- Communicate Science Engagement public program offerings to rest of the organization and public.
- Develop and/or revise quality educational programs for a variety of audiences and experiences. Includes developing interactive hands-on activities and the development of written interpretative materials that support program and exhibit content.
- Increase knowledge of science concepts related to exhibits and programs; interaction and presentation techniques, and learning methods by participating in training, workshops, self-directed research and other professional development activities.
- Be willing and able to work weekends, nights and holidays.
- Possess a Bachelor’s degree in science, education or related field.
- Ability to interpret and communicate science concepts.
- Experience leading staff, volunteers or groups of people preferred.
- Experience in presentation of informal science programs preferred.
- Ability to motivate and maintain staff morale and team spirit.
- Knowledge of good customer service principles, excellent interpersonal skills and the ability to work well with a variety of peoples from various backgrounds and cultures.
- Must be self-directed, creative problem solver with excellent follow-through and the ability to meet weekly deadlines.
- Excellent oral and written communication skills, comfortable leading presentations and role-playing in a group setting; sense of humor.
- Ability to engage with children and adults in an enthusiastic, friendly, outgoing and professional manner.
- Ability to handle small animals, including reptiles and insects, in program presentations required.
- Must be able and willing to work weekends, evenings and holidays.
- Must provide a valid driver’s license and proof of minimum liability insurance as required by state law.
- Proficient in Microsoft Office
Minimum Physical Qualifications
- Sit or stand for extended periods of time without being able to leave the work area.
- Lift objects frequently in performing the work (10-20 Ibs, occasionally).
- Pull or push objects on a regular basis (50 Ibs. Max).
- Grasp object utilizing the fingers.
- Reach for objects above the head or below the waist.
- Stoop or crouch by bending at the waist or by bending legs.
- Hearing and visual acuity.
- Exposure to chemicals, fumes and vapors that could potentially affect the health of the employee.
Benefits include health, dental and life insurance; 403(b) retirement savings plan; paid time off; free membership; discounts in our gift shop, food court and camp program; and on-site parking.
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